FAQ — AUFAITECH

Question 1

What areas do you service?

Accepted Answer

We provide services throughout Nevada and support projects in additional locations based on project requirements. Our technician network supports clients nationwide.

Question 2

Do you provide emergency support?

Accepted Answer

Yes. Emergency service is available for qualifying infrastructure and network issues. Our emergency support line is available 24/7.

Question 3

Do you work after business hours?

Accepted Answer

Yes. Evening, overnight, and weekend scheduling is available when required. We work around your operational schedule to minimize disruption.

Question 4

Can you work with existing IT departments?

Accepted Answer

Absolutely. We regularly coordinate with internal IT teams, project managers, and other contractors. We integrate seamlessly into your existing workflows and communication channels.

Question 5

Do you provide testing and documentation?

Accepted Answer

Yes. We provide professional testing, labeling, and documentation appropriate to the scope of work. This includes FLUKE certification reports, OTDR traces, as-built drawings, and full project closeout packages.

Question 6

What types of cabling do you install?

Accepted Answer

We install Cat5e, Cat6, Cat6A, Cat7, Cat8, and all types of fiber optic cabling including single-mode and multimode. All installations comply with TIA/EIA-568 standards.

Question 7

Do you handle multi-site or national rollouts?

Accepted Answer

Yes. We specialize in multi-site rollout programs for retail chains, hotel brands, healthcare networks, and other organizations with multiple locations. We provide consistent standards and centralized project reporting.

Question 8

Are your technicians certified and background checked?

Accepted Answer

Yes. Every technician is background-checked and trained to enterprise standards before deployment to any client site. We maintain full OSHA compliance on every job.

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